FAQ

What materials are used in Thornmoth jewelry?

Our charms are made from a durable, nickel-free zinc metal alloy carefully chosen to be safe for your skin and maintain intricate detail. Necklace chains and earring dangles are crafted from authentic 925 sterling silver, ensuring quality, comfort, and lasting wear.

How are orders packaged and shipped?

I personally hand-pack every order with care, sending your jewelry safely in a bubble envelope with some fun stickers. My goal is to make the moment your Thornmoth package arrives feel as special and joyful as the pieces inside.


What is your return or exchange policy?

All sales are final. Please reach out before purchasing if you have any questions or concerns - I am happy to help! You can use the contact tab or directly email [email protected] <3